Welcome to Thai Odyssey Website/E-Commerce/Web Portal. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. By accessing or using our website, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.


By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.


Our endeavor is to keep the information on this site accurate and up-to-date. Our website contains general information and may include errors, omissions, inaccuracies and typographical errors. We assume no liability or responsibility for any such errors, omissions or inaccuracies or any other limitation that may arise on our website.

We do not warrant the accuracy or completeness of the information, text, graphics, links or other items contained on our website, nor do we warrant that the use of this site will not be uninterrupted. We may make modifications and/or changes unto the website at any time without notice.


The information and content on our website shall not be used for any other purposes. The images, logos, documents and web pages on thaiodyssey.com may not be reproduced, republished, retransmitted, sold, modified or exploited in any way without the prior written permission from us.

In consideration of this grant of license, you agree that any printed copy of these documents and web pages shall retain, without modification, all copyright, trademark and other proprietary notices contained thereon.


All brands, products and service names used in this Site are the trademarks, trade names or service marks of Thai Odyssey unless otherwise stated. You may not distribute products or offer services under or by reference to or otherwise use or reproduce any such trademarks, trade names or service marks without the prior written permission of Thai Odyssey or the owner of such trademarks, trade names or service marks.


Thai Odyssey is committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

Parliament has created specific offences for unauthorized actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.


We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, and if legally required to do so to the appropriate authorities.

Clients have the right to request sight of, and copies of any and all Client Records we keep, on the provision that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by our Company will only be in connection with the provision of agreed services and products.


You agree to indemnify, defend, and hold harmless, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


This Site may contain links to third party web sites. These linked sites are provided solely as a convenience to our visitors. Access to any other Internet site linked to this Site is at the user’s own risk, and we will not be responsible for the accuracy or reliability of any information, data, opinions, advice or statements made on these sites.

Your linking to any other site is at your own risk. You should review the terms and conditions of use and privacy policies of all third-party web pages and other websites that you visit.


These Terms and Conditions constitute the entire agreement between Thai Odyssey and you with respect to your use of this site and supersedes all prior understandings between you and Thai Odyssey with respect to our website.

Failure to insist upon or enforce strict performance of any provision of this agreement shall not be construed as a waiver of any provision or right. If any of the Terms and Conditions is determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, such determination shall not affect the remaining provisions hereof.


The products displayed on the Sites can be ordered and delivered only within Malaysia. Products displayed on the Sites may be available in selected Thai Odyssey outlets in Malaysia. Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

All prices displayed on the Sites are quoted in Malaysian Ringgit (RM) and are valid and effective only in Malaysia. If any minor uses any goods or product from us, it should be only after the legal or parental guardian has discussed the product with the minor’s doctor.

Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Thai Odyssey.


While we have tried to accurately display the colours of products, the actual colours you see will depend on your monitor and may not be accurate.


If any provision of this agreement shall be deemed unlawful, void or for any reason unenforceable by a court of competent jurisdiction, the validity and enforceability of any remaining provisions shall not be affected. When used in this agreement, the term “including” shall be deemed to be followed by the words “without limitation.”


We may suspend or terminate your account or your use of this Site at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination.


Payment can be made by Visa, Master credit card, online banking and any other methods which may be clearly advertised on the site from time to time. We take all reasonable care to make our site secure. All credit card transactions on this site are processed using a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered user, we will securely store your credit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

Debiting time of credit cards will be upon successful payment and accepting of your product order.

We will issue you an invoice upon successfully confirming payment of your goods. Shipment of said goods will be as per detailed on the ‘Shipping and Delivery’ page.

All enquiries via email will be actioned upon and responded to within 3 working days of receiving them.

Please remember to have a copy of your Order Number, such as your order email in an easily accessible location, in the event of any shipping, payment or processing issues.


These Terms are governed by and will be construed in accordance with the Malaysian law. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the non-exclusive jurisdiction of the Malaysian Courts.


You can review the most current version of the Terms and Conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

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